fifth open letter to our dealers

transforming the car buying journey through dealers

The car buying process is being transformed. Digitisation, regulation, and changes in buyer behaviour are seeing to this. It seems to me that dealers can either be passengers to this process or they can jump into the driving seat. gives you the opportunity to take control

key benefits, for you, the dealer
1. Fuss-free finance. Over 80% of consumers need finance to purchase a car.
brings dealer finance and the car together for the first time creating a simple and seamless journey for

2. Trust-building. By ensuring every dealer is rated by car buyers, we’re enhancing trust between you and
the consumer. We’ve been doing this for over two years with our MotoClick CSI service and the results
are impressive.

3. Friction-free and easy-to-use. is all about ‘feel good car buying and selling.’
We’ve created a process that’s easy and enjoyable for all parties. The platform is simple for dealers to
use and offers consumers fair and transparent offers for both the car and finance.

4. Customer protection guaranteed. With the dealer and dealer finance offer combined, customers
benefit from more consumer rights than they would from an unsecured loan.

5. Quality control. Together, dealers and their finance companies control the quality of the products
and services their customers receive. With, customers can expect quality cars
and finance from a single source – the dealer. Customers aren’t passed to third parties, for anything.
Together, we form one definitive point of contact.

Dealers are central to meeting the customer’s needs. That’s why will put dealers at the heart of its operation.

With tailored finance arranged through the dealer at a fair and transparent price, no longer will consumers be shown what can all too often be disingenuous and potentially misleading headline prices.

Supported by imaginative technology we aim to ensure the dealer is the one-stop, simple solution today’s customer is looking for. will put dealers front-and-centre, meeting the needs of their customers online and in the showroom.

join the revolution to re-invent the next step of online car retailing

Best Wishes

Mark Standish

Mark Standish
Group CEO – MotoNovo Finance

Click to download the full letter in PDF

motonovo finance logo
©2018 MotoNovo Finance.

MotoNovo Finance, a division of FirstRand Bank Limited (London Branch). Registered in England (Branch Reg. No: BR010027) at Austin Friars House, 2-6 Austin Friars, London, EC2N 2HD. FirstRand Bank Limited is authorised and regulated by the South African Reserve Bank. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request. FirstRand Bank Limited (London Branch) is a branch of FirstRand Bank Limited, a public limited company registered with the Companies and Intellectual Property Commission in South Africa (Reg. No. 1929/001225/06) Head office: 4 Merchant Place, Corner Fredman Drive and Rivonia Road, Sandton 2196, South Africa